Return and Refund Policy

30-Day Return and Refund Period

At Curio Corner®, our goal is to ensure your satisfaction with every purchase. You have the right to return the product and request a refund within 30 days of receiving your item.

  • Eligibility for Return: To be eligible for a return and refund, the product must be in its original condition: unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
  • Initiating a Return: To start a return, please contact us at cornerrcurio@gmail.com with your order details. We will guide you through the steps to return the product.
  • Refund Process: Upon receiving and inspecting the returned item, we will inform you whether the refund was approved or not. If approved, the refund will be processed to your original payment method within 10 business days.
  • Bank and Credit Card Processing Time: Please be aware that after we process your refund, it may take additional time for your bank or credit card company to process and post the refund to your account.

For any return or refund inquiries, please do not hesitate to contact us at cornerrcurio@gmail.com. Our team is dedicated to addressing your concerns and providing support throughout the return and refund process.

Reporting Damages or Issues

We are committed to ensuring you receive your products in perfect condition. If you notice any damage, defects, or if the wrong item has been delivered, please report it to us immediately. We ask that you contact us at cornerrcurio@gmail.com within 24 hours of receiving your order. This timely reporting helps us swiftly address the issue, arrange for a return if necessary, and maintain our commitment to quality service.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned. These include perishable goods (such as food, flowers, or plants), custom products (special orders or personalized items), and personal care goods (beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Contact us if you have questions or concerns about your specific item.

Exchanges

At Curio Corner®, we currently do not offer exchanges. Our focus is on ensuring that you are completely satisfied with your purchase. If you wish to replace an item, we welcome you to return the original item within the 30-day return period and place a new order for the item you desire.

For information on how to return an item, please refer to our 30-Day Return Policy above.

European Union 14-Day Cooling Off Period

For customers within the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification, under the EU Consumer Rights Directive. The item must be in its original condition and packaging, with receipt or proof of purchase.

Modification Clause

Curio Corner® reserves the right to modify or update this Return and Refund Policy at any time. Please note it is your responsibility to review this policy periodically for any changes. Any modifications will be effective immediately upon posting the updated policy on our website. Your continued use of our services following the posting of changes will indicate your acceptance of those changes.