Shipping policy

All orders are processed within 3 to 10 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping and Handling

We offer international delivery to all countries of the world.

Shipping charges for your order will be calculated and displayed at checkout.

Shipping option Included Services Price
1. Free Shipping Includes tracking Free
2. Priority Shipping Includes tracking and insurance $3.99
3. Premium Shipping Includes tracking, insurance, and free replacements $7.99

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Curio Cornerr® is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow orders to be processed first to make tracking information available.

Refunds, returns, and exchanges

  • 30-Day Return Policy: If you're not satisfied with your purchase, you can return it within 30 days in its original condition for a refund.
  • Report Issues Promptly: Contact us at cornerrcurio@gmail.com within 24 hours of receiving a damaged or incorrect item.
  • Exceptions: Certain items like perishable goods, custom products, and personal care goods are non-returnable.

For detailed information, please visit our Return and Refund Policy.

If you have any further questions, please don't hesitate to contact us at cornerrcurio@gmail.com.

Liability for Shipments

Curio Cornerr® assumes responsibility for your purchase during the time it is in transit until it is delivered to your specified delivery address. We aim to ensure that your order arrives in perfect condition. However, once your order has been delivered and the delivery has been confirmed by our tracking system, responsibility for your purchased goods passes to you. If you have specified a recipient other than yourself for delivery purposes, you also accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by Curio Cornerr®, and transfer of responsibility in the same way.

Shipping Restrictions

At Curio Cornerr®, we proudly offer international shipping to most countries around the globe. Our commitment extends to delivering products even to countries currently experiencing war, political instability, or natural disasters. However, we want to inform our customers of a few important considerations:

  • Geographical Limitations: Despite our broad shipping capabilities, there are certain countries and territories to which we are unable to deliver. Additionally, please note that we cannot ship to P.O. Box addresses or military bases.
  • Challenging Destinations: For shipments to areas facing war, political unrest, or natural disasters, we make every effort to ensure timely delivery. However, these shipments may encounter unforeseen delays or disruptions beyond our control. Consequently, Curio Cornerr® cannot be held liable for any late deliveries, loss, or damage resulting from such circumstances. We encourage customers in these regions to be aware of the potential risks and delays when placing orders.

For any specific concerns or questions about our shipping capabilities and restrictions, including shipping to challenging destinations, please do not hesitate to reach out to us at cornerrcurio@gmail.com. We are here to assist and ensure your experience with us is as smooth as possible.

Split Shipments and Delivery Timeframes

Please be aware that if your order includes multiple items, they may be shipped separately and arrive at different times. This can occur due to a variety of reasons:

  • Multiple Warehouses: Our products are stored and shipped from different warehouses around the world. As a result, items in the same order may be dispatched from different locations.
  • Carrier Routes and Schedules: Shipping carriers often have varying routes and schedules, which may affect the delivery times of items sent separately.

We strive to provide accurate and timely shipping information for each part of your order. You will receive separate tracking numbers for each shipment, allowing you to monitor the delivery status of each item individually.

We understand that receiving your items at different times might be inconvenient, and we appreciate your understanding and patience in this regard. Our customer service team is always available to assist you with any questions or concerns regarding your order's shipment and delivery.

For any further inquiries about our split shipment policy or if you require assistance in tracking multiple shipments, please don’t hesitate to contact us at cornerrcurio@gmail.com.

Cancellation of Orders

If you wish to cancel your order, please contact us at cornerrcurio@gmail.com as soon as possible. Cancellations can be accepted only if the order has not yet been processed for shipping. In cases where your order has already been processed and dispatched, unfortunately, cancellation will not be possible. In such situations, you may need to wait to receive your order and then follow our Returns Policy.

Orders placed for custom-made or personalized items are subject to special considerations. Once production has commenced, these orders cannot be canceled.

For our customers within the European Union, in line with the EU Consumer Rights Directive, you have the right to cancel your order within 14 days of receiving the goods, for any reason and without justification. This 'cooling-off period' applies provided that the item is in its original condition and packaging, with receipt or proof of purchase. Please note that this right does not extend to custom-made or personalized items, which are non-returnable unless faulty.

To initiate a cancellation under the cooling-off period, please contact us at cornerrcurio@gmail.com. Further instructions on the return or cancellation process will be provided upon your cancellation request.

Modification Clause

Curio Cornerr® reserves the right to modify or update this Shipping Policy at any time. Please note it is your responsibility to review this policy periodically for any changes. Any modifications will be effective immediately upon posting the updated policy on our website. Your continued use of our services following the posting of changes will indicate your acceptance of those changes.